Terms of Use and Privacy Policy

Nobody really wants to read all this, but did you know that by accessing and using our website and services, you agree to be bound by these terms in their entirety? So, take a moment to carefully read the following.

Terms of Use

Welcome to our website. Please read these terms carefully before using the website or the services it offers. By accessing or using the website and its services, you agree to be fully bound by these terms. Specifically, when users provide us with their personal information, they are deemed to have consented to the use and disclosure of this data as described herein. If you do not accept these terms of use, you must not access the website, use its services and features, or download any of its content.

COOKIES

This website uses cookies to enhance your browsing experience. Among them, cookies categorized as necessary are stored in your browser as they are essential for the website’s functionality. We also use third-party cookies to help analyze and understand how you use the site. Functional cookies support features like sharing website content on social media platforms, collecting feedback, and enabling third-party integrations. Performance cookies are used to understand and analyze the site’s key performance metrics to enhance the user experience. Analytics cookies help us understand how visitors interact with the website, providing information on visitor numbers, engagement rates, traffic sources, etc. Advertising cookies are used to provide visitors with relevant ads and marketing campaigns, tracking visitors across websites and collecting information for personalized advertising.

WHAT ARE COOKIES?

Cookies are text files used to store small pieces of information. They are saved on your device when the website loads on your browser. These cookies help the site function correctly, enhance its security, and provide a better user experience.

HOW DO WE USE COOKIES?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are essential for the website’s core functionality and do not collect any of your personally identifiable data. Third-party cookies primarily help us understand how the site functions and how users interact with it. They also ensure the security of our services, provide relevant advertising, and improve your future interactions with our site.

TYPES OF COOKIES WE USE

Essential: Some cookies are crucial for you to enjoy all the functionalities of our website. They help maintain user sessions and prevent security threats. They do not collect or store personal information. For example, these cookies enable you to log into your account, add products to your cart, and proceed to checkout securely.

Statistics: These cookies store information such as the number of visitors to the site, unique visitors, pages visited, and sources of traffic. They help us analyze and improve site performance.

Functional: These cookies enable non-essential functionalities like embedding videos or sharing content on social media platforms

Preferences: These cookies store your settings and browsing preferences, such as language preferences, to provide you with a better experience during future visits.

HYPERLINKS

Our website may contain links to third-party sites or services not affiliated with us. Please understand that these external sites are independent and may collect your personal information or cookie data. We cannot be held responsible for how these third parties collect, use, or disclose your personal information, nor can we guarantee the accuracy, timeliness, or completeness of the information contained on external websites.

ACCURACY OF INFORMATION

While we take all reasonable measures to ensure the accuracy of the information on this website, we cannot guarantee that the information is up to date, accurate, error-free, or complete. We accept no responsibility for any errors or omissions in the site’s content, including product descriptions, prices, or availability (in the online store). We reserve the right to correct, modify, or update the information on this website at any time and without prior notice. For online purchases, your sole remedy is to return the item for a full or partial refund as outlined in our return policy.

DISCLAIMER / LIMITATION OF LIABILITY

While we strive to keep the content of the site up to date, errors or omissions may occur. Consequently, this website, including its content and services, is provided “as is” without any express or implied warranties. We cannot guarantee that the site will function without interruptions, errors, viruses, or other harmful components.

Under no circumstances shall we be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the site, its content, or its services.

Privacy Policy and Protection of Personal Information

DEFINITION OF PERSONAL INFORMATION

Personal information does not include professional contact details such as your name, title, work address, or work phone number.

INTERNAL GOVERNANCE PLAN

An internal committee oversees the retention, protection, and destruction of personal information in accordance with a governance plan. Personal information that is no longer required will be gradually destroyed while respecting operational requirements.

COLLECTION AND USE OF PERSONAL INFORMATION

We commit to collecting only the personal information necessary for conducting our business activities from employees, suppliers, clients, and other collaborators. This includes:

• First and last name
• Phone number
• Physical address
• Email address
• Other essential information related to employment (employees) or business operations (suppliers and clients).

No personal information will be disclosed outside our organization or its activities. Additionally, we do not use biometric data.

SECURITY MEASURES

We implement all available technological and human measures to protect personal information from unauthorized use or disclosure. Our staff is required to maintain the confidentiality of all personal information in our possession.

CONSENT

No personal information is collected without your consent. By using our online services, you automatically consent to our practices. You may withdraw your consent at any time by contacting us.

ACCESS TO PERSONAL INFORMATION

You have the right to access your personal data held by our organization. To review, verify, request changes, or delete your personal information, please contact our Data Protection Officer.

COMPLAINT RESOLUTION

If you have a complaint, please contact us. We will address the matter promptly.

SECURITY INCIDENT MANAGEMENT

In the event of a security incident involving personal information, we will take all necessary actions in compliance with the confidentiality incident registry.

CHANGES TO OUR TERMS OR POLICIES

If we make any changes to our Terms of Use and Privacy Policy, the changes will be posted immediately on our website and we will indicate the date of the update at the bottom of this page. We recommend that you consult this page regularly, referring to the date indicated at the bottom of this page.

DATA PROTECTION OFFICER

For questions or requests to modify or delete your personal information, please contact our Data Protection Officer:

Nom de la personne : Louis-Philippe Dumoulin
Titre ou fonction : Propriétaire
Téléphone : 819 996-1495
Courriel : [email protected]

Last Updated: December 11, 2024